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Skills Development Workshops

AEI Instructor Skills Workshop
Participants will be trained using the well-received AEI Instructor Skills Workshop. This course is appropriate for any employee whose current job or future advancement can be enhanced by the ability to present training to groups large or small or manage a training program at a manufacturing facility.

Customizable Emphasis
AEI will alter the emphasis on each topic to help ensure optimum use of training time.

Course Topics

• Course Overview and Material Review
• Characteristics of an Adult Learner
• Federally Mandated Training Requirements
• Your organizational training requirements
• Instructional System Design (ISD) Overview
• ANALYSIS: Job and Task Analysis
• DESIGN: Training Material Development and Selection
• DEVELOPMENT: Lesson Plans and Procedures
• IMPLEMENTATION: Presentation Skills and Test Construction
• EVALUATION: Evaluating Training and Measuring ROI

Contact AEI for details on course length options and customization for your specific needs

 

AEI Procedure Writing Techniques Workshop
This custom course is based upon the content of the AIChE/CCPS book Guidelines For Writing Effective Operating And Maintenance Procedures. It is a two-day course designed to build the skills of an in-house procedure writing team. It addresses human factors, administrative, technical and regulatory aspects for developing operating procedures, maintenance procedures, environmental, safe work practices, and management system procedures. Course content and emphasis can be customized to meet specific client goals.

Target Audience
The workshop is helpful for anyone developing new procedures or for those who need to upgrade existing procedures. Supervisors and managers will also gain an understanding of how to design a procedure system that encourages employee participation. This workshop is essential for any company building an internal procedure writing team. The course can be customized to match your site's specific needs. Site-specific examples can be used throughout the workshop.

Participants will be able to research and develop procedures for specific process tasks to meet site guidelines, process safety concerns, environmental aspects and quality needs. The procedures developed by participants will show good technical writing skills and human factors considerations.

Course Topics

1. Course Introduction and Overview
Sets the stage for the course, presents the objectives, and describes how to use the concepts presented. Participants will be able to:

• Describe the current global influences that are driving procedure development.
• Describe what can be gained by having well written operating, maintenance, and safe work practice procedures at your site.
• How procedures support a high level of operational discipline

2. Important Process Safety, Environmental and Quality System Procedure Considerations
Compares and contrasts the primary procedure requirements that clients must meet to stay competitive. Participants will be able to:

• Describe the procedure requirements applicable to your facility.
• Discuss the similarities and differences found in the above procedure requirements.
• Identify requirements that apply to your processes.

3. How to Design a Procedure Management System
Describes the purposes of procedures and the different categories of procedures you should consider. It also gives advice on how to build a total procedure program. Participants will be able to:

• Design an administrative system that works with your management of change system.
• List the steps for developing a procedures system.
• Describe the reasons some procedure systems fail.
• Critique your current procedure system.
• Describe how to use procedures for training.
• Describe how management of change and procedures relate.

4. Writing Operating and Maintenance Procedures
Addresses the topics of format, the types of references and resources needed, human factors aspects of the procedures, how to begin writing, how to address technical data, and special considerations for batch processes and for revising existing procedures. This segment will be customized to present the format and layout currently used at Avery Dennison. Participants will be able to:

• Describe how to enlist employee participation in procedure writing at your facility.
• List the five characteristics of effective procedures.
• State the benefits of having a standard procedure format.
• List the six standard segments you should consider for effective procedures.
• Critique various procedure formats for ease of use.
• Describe how to number steps properly.
• Identify when to use lists and tables.
• Describe the rules for writing notes and cautions.
• Describe how to use graphics and illustrations.
• List the references and resources needed to write procedures.

5. Guidelines for Effective Procedures
Provides basic rules (with examples) that users can select from to set their own standards for consistent plant procedures. Administrative, technical and human factors aspects are summarized in some very simple rules. Participants will be able to:

• Use the guidelines to critique example procedures.
• Customize the guidelines for use at your site.
• Critique examples of their procedures using the guidelines.

6. Special Considerations for Emergency Operating Procedures
Discusses what could be considered the most important procedures in your plant. How to identify your emergency operating procedures, special human factors concerns, how to use emergency operating procedures and how to tie them into your emergency response plan are all addressed. Participants will be able to:

• State ways to select emergency operating procedures for their process.
• Discuss how to ensure human factors considerations are accounted for in emergency situations.
• Develop an emergency procedure for their process.

7. Document Control for Procedures
Details the basic requirements to ensure procedures are accessible, controlled, and well maintained. It discusses the wide range of choices you have in selecting the level of control your process needs and you can realistically maintain. Participants will be able to:

• Define document control as it applies to procedures.
• Describe the review and approval considerations of document control.
• Relate document control to procedure accessibility.
• Discuss how electronic document management systems can assist in document control.

8. Procedure Development Costs and Benefits
Describes the basics for planning procedure development and revision projects and some typical benefits that companies have experienced by developing and using effective procedures. Participants will be able to:

• Describe how to design an efficient procedure project.
• Give examples of return on investment provided by procedure development.

Customization
Emphasis on each topic will be customized based upon guidance from the client project representative to achieve the best possible use of time to improve proficiency levels in the participants.

Contact AEI for details on course length options and customization for your specific needs

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